Yesterday afternoon after trying myself to do the Norton Don came over and got it rolling we had online support to it from their position. It is now working. They downloaded FireFox (Mozilla) and I knew Don would not like it so I am not using it.
Did the microsof updates for most of the day. It would not do the security update for Outlook Express 2003. I am going to try and do the updates and see if they are all done. The little icon that says updates wouldn't open for me during the day. I manage to get the gmail accounts done but I can't update the sbcglobal.net account to go..it has all teh emails from 2006 to 2008. May have the same issue as before..about using outlook express for primary account.
I am probably going to have to get rid of all those old emails as I don't feel like saving them now.
Sunday, February 27, 2011
Saturday, February 26, 2011
Friday, February 25, 2011
trying to update Norton
I tried it once but it didn't work. I did email Don to see if I had could do the microsoft updates first or the Norton. He said to do the Norton first. Tell them my original hard drive crashed had another one put in but need the product key. The online help gave me some info and shared a page. I just couldn't get it. Don said before i did if I get anxious or what ever it can be done again. So I am giving it the night first.
Have it set up to try again...too tired to work on it..and not concentrating. I will do it first thing tomorrow.
Have it set up to try again...too tired to work on it..and not concentrating. I will do it first thing tomorrow.
Well I got the tower back
Don was able to go back as far as 2006 from the Ghost image that we made. Right now we are doing updates. I may have to go to Norton and ask for the recent code to get the Norton updates. Don recommends that I go to Microsoft and get all the updates. We removed webroot system.
All the folders I had prior to this year are still on the hard drive...so now will be able to use the memory stick. Don gave me instructions to be able to use the stick.
All the folders I had prior to this year are still on the hard drive...so now will be able to use the memory stick. Don gave me instructions to be able to use the stick.
Thursday, February 24, 2011
No News is good news
I have nothing to report today. I am looking forward to getting the tower back and starting from scratch with all my documents. I probably will have to get a new memory stick to store the stuff on as well as some CD's.
Don should be getting the new harddrive #2 tomorrow some time and then he will give the whole thing back on Saturday.
Don should be getting the new harddrive #2 tomorrow some time and then he will give the whole thing back on Saturday.
Wednesday, February 23, 2011
Update on Desk top
Don called and said the hard drive was completely shot. He couldn't save anything. The Harddrive that he originally ordered would not do so he has ordered another one and it will be here in a day or two and will have it in the tower by Saturday.
Lap Top Update
Mom went to Costco and was told the two laptops were not available in store but online. She said the ones there were cheap to expensive. She will figure out which method would be better. In Store on online.
Tuesday, February 22, 2011
Laptops
Don looked up a couple of Laptops for me at the Costco site. There is one from Samsung and the other is HP...
http://www.costco.com/Browse/Product.aspx?Prodid=11619061&whse=BC&Ne=4000000&eCat=BC|84|56670&N=4047232 4294899858&Mo=4&pos=1&No=1&Nr=P_CatalogName:BC&cat=78129&Ns=P_Price|1||P_SignDesc1&lang=en-US&Sp=C&ec=BC-EC5-Cat84&topnav=
Did ask Don about whether or not we had wireless and where to locate the access number. I may have to get an additional thumb drive for the documents I want to save. Don says those thumb drives only save documents not programs...
Right now he has the tower and all the CDs that we had put the possible backups on. He is hoping he can salvage some of it...if not start from scratch.
http://www.costco.com/Browse/Product.aspx?Prodid=11619061&whse=BC&Ne=4000000&eCat=BC|84|56670&N=4047232 4294899858&Mo=4&pos=1&No=1&Nr=P_CatalogName:BC&cat=78129&Ns=P_Price|1||P_SignDesc1&lang=en-US&Sp=C&ec=BC-EC5-Cat84&topnav=
Did ask Don about whether or not we had wireless and where to locate the access number. I may have to get an additional thumb drive for the documents I want to save. Don says those thumb drives only save documents not programs...
Right now he has the tower and all the CDs that we had put the possible backups on. He is hoping he can salvage some of it...if not start from scratch.
Hard drive
Donnie has ordered a new Hard drive for the computer and will be installing it this weekend. He says I can have both the desk top and Lap top. won't have to run out right this week.
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